Bergasoft
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Privacy Policy

Last updated: January 15, 2025

Introduction

At Bergasoft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our website and services.

By using our website at bergasoft.dev and our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

  • Name and contact information (email address)
  • Project requirements and specifications
  • Communication preferences
  • Payment information (processed securely through third-party providers)

Technical Information

  • IP address and browser information
  • Device type and operating system
  • Website usage data and analytics
  • Chat logs and support conversations

How We Use Your Information

  • To provide and maintain our software development services
  • To communicate with you about projects and updates
  • To process payments and manage billing
  • To improve our website and services
  • To provide customer support through our live chat system
  • To comply with legal obligations

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

  • SSL encryption for data transmission
  • Secure database storage with limited access
  • Regular security audits and updates
  • Employee data protection training

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.

For detailed information about our cookie usage, please refer to ourCookie Policy.

Third-Party Services

We may use third-party services for:

  • Website analytics (Google Analytics)
  • Payment processing (Stripe, PayPal)
  • Email communications
  • Cloud hosting and storage

These services have their own privacy policies and may collect data independently. We encourage you to review their privacy practices.

Your Rights

Under applicable data protection laws, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your personal data
  • Restrict processing of your data
  • Data portability
  • Object to processing

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: bergasoft@pm.me

Website: bergasoft.dev

Response Time: We aim to respond within 48 hours

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.